Honest, trustworthy, patient and gets the job done well and timely. He serves with integrity. I will return and recommend him to everyone.
Never any pressure to get the work done.
I normally don't review businesses - I don't have time for it but the review left on here is a joke that just rubbed me wrong and was obviously left by a person that does not/did not want to understand that there is more to maintaining a vehicle than just taking it in when there is a problem.
Rich is a great guy and is always friendly and eager to help you with whatever issues you are having. Well priced and great service!
Lifesavers. Halfway through a 5 hour drive my car lost acceleration and became terrifyingly unsafe for the freeway. It was a Friday afternoon and just before closing for Eagle Automotive. The issue required the engine to be cold to be diagnosed, and they said parts would definitely need to be ordered. So a real fix couldn't happen before Tuesday at the earliest, which would have left me stranded. Instead, not only did the owner and his mechanic stay past closing to temporarily fix my car so I could get home safely, but he then refused to charge me anything for the hour+ they spent on my car. He finally accepted the cash I had on me and he said he'd pass it along to his mechanic. I was so overwhelmed by the kindness and generosity. If I lived anywhere near Plover, WI I would never take a car anywhere else. Thank you from the bottom of my heart.
I see there was a fella on here that didn't like that they do a free visual inspection on my vehicles every time I bring them in and they give me recommendations/estimates to maintain them. (some people are narrow minded - I LIKE their inspections)
Sure, there were a couple of instances (3) where they could not diagnose my European vehicles due to specialized tools available only to the dealer - but they printed the list of tools needed from dealer and referred me there. They WERE able to tell me that there was no problem with me driving the vehicles to the dealer for the work. (For this they did NOT charge me diagnostics)
Quality work. Friendly. Guaranteed. Easy drop off and scheduling.
Although I would be VERY interested in knowing the name of the shop that pays their employees to diagnose vehicles for FREE......??
Their work comes with a Nationwide warranty that I had occasion to use in Virginia on an alternator that they had installed 3 years prior on my Jag. Took it to a shop down there and the whole job cost me $75 for the towing. (BTW - Jag parts are not cheap).
Never had an issue with their work and have found them to be very honest & trustworthy.
First couple of years, I price checked them against other shops (who wouldn't?) and always found them in line with pricing and they install quality warranty parts (not internet specials) if there ever is an issue.
No, they are not big and fancy, don't spend tons on advertising (I'm sure they get TONS of word of mouth) and they don't spend a lot on the "frills" (lower prices!) but if you want personal, honest, trustworthy service with Nationwide warranties - this is the ONLY place to go - period.
Here's some pics I got from Yelp
Just a matter-of-fact approach: "This is what we noted. Now on to the issue that you brought it in for......"
I own a BMW, Jaguar and Chevrolet 3/4 ton truck and some past vehicles I have gotten rid of and I have been going to Eagle for the last 7 years. I've sent lots of family & friends there also.
Eagle Automotive is a US Car Repair based in Plover, Wisconsin. Eagle Automotive is located at 1150 Post Rd, Plover, WI 54467, USA.
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